CCPA / CPRA Privacy Notice for California Residents

This notice supplements our Privacy Policy and applies exclusively to residents of California, USA, in compliance with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

 

1. Categories of Personal Information Collected (preceding 12 months)

Category (CCPA) Examples We Collect Business Purpose
A. Identifiers Name, email address, IP address, account ID Account management, service delivery
B. Customer Records Billing name, address, company name Payment processing, account management
C. Commercial Information Subscription plan, transaction history, credits purchased Billing, customer support
F. Internet Activity Platform browsing, feature usage, click data Analytics, product improvement
G. Geolocation Data Country and approximate city (from IP) Security, service localisation
K. Inferences Scoring profile derived from brand data you input Core service delivery (NeuroRank scoring)

2. Sale and Sharing of Personal Information

NeuroRank does NOT sell your personal information for monetary consideration.

 

We do NOT share your personal information for cross-context behavioural advertising.

 

Where we use analytics or advertising pixels (such as Google Analytics or LinkedIn Insight Tag), these may constitute sharing under CPRA’s broad definition. You may opt out via our cookie preference centre or by submitting a request via https://neurorank.ai/contact.

 

3. Your California Privacy Rights

Right to Know

Request disclosure of categories and specific pieces of personal information collected about you in the preceding 12 months, including sources, business purpose, and categories of third parties we share with.

 

Right to Delete

Request deletion of personal information we have collected, subject to legal exceptions.

 

Right to Correct

Request correction of inaccurate personal information we maintain about you.

 

Right to Opt-Out

Opt out of sale or sharing. We do not sell personal information. To opt out of any sharing for advertising purposes, use our cookie preference centre or submit a request via https://neurorank.ai/contact.

 

Right to Non-Discrimination

We will not discriminate against you for exercising your rights.

 

4. How to Submit a Request

Submit California privacy requests via https://neurorank.ai/contact (select ‘California Privacy Request’) or email legal@neurorank.ai with subject ‘California Privacy Request’. We verify your identity before processing. We respond within 45 days (extendable to 90 with notice). Requests are free, up to twice per year.

 

5. Authorised Agents

You may designate an authorised agent to submit requests on your behalf. The agent must provide written authorisation signed by you. We may require direct identity verification. We may deny requests from agents who do not provide adequate proof of authorisation.

 

6. Annual Data Metrics

Beginning in 2026 for the 2025 calendar year, NeuroRank will publish annual metrics on California privacy requests received, fulfilled, and denied at https://neurorank.ai/legal.

 

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